At Emerald Facial Aesthetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when interacting with our website, services, and treatments. You consent to the practices described in this policy by using our services.

Information We Collect:

Personal Information: We may collect personal information, such as your name, contact details, email address, and other relevant details, when you schedule appointments, contact us, or sign up for our newsletter.

Treatment Information: In providing our services, we may collect information related to your health, medical history, and specific treatments you receive. This information is essential to ensure your safety and deliver personalised care.

Website Usage Data: When you visit our website, we may collect non-personally identifiable information, such as IP addresses, browser type, device information, and browsing patterns. This data helps us improve our website's functionality and user experience.

How We Use Your Information:

Providing Services: We use your personal and treatment information to deliver our facial aesthetics services, tailor treatments to your needs, and ensure your safety during the process.

Communication: Your contact information lets us communicate with you regarding appointments, treatment updates, and important service-related information.

Marketing and Promotions: If you have opted to receive marketing materials, we may use your contact information to send you relevant offers, updates, and promotional content. You can opt out of these communications at any time.

Website Improvement: The non-personally identifiable information collected from website usage helps us analyze user behaviour, optimize our website, and enhance our browsing experience.

Data Security:

We are committed to safeguarding your personal information and employ industry-standard security measures to protect it from unauthorized access, disclosure, or alteration. We restrict access to your data only to those who require it for legitimate business purposes. Our website uses SSL encryption to ensure secure data transmission. We will comply with all UK General Data Protection Regulations (GDPR).

Data Retention:

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. After this period, we will securely dispose of your data in accordance with applicable laws and regulations. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. We may share your information with trusted service providers who assist us in delivering our services, but only to the extent necessary for those purposes.

Your Rights:

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your data, please get in touch with us using the details provided below.

You have the following rights to your Data:

1. Right to access– the right to request copies of the information we hold about you at any time or that we modify, update or delete such information. If we provide you access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive.” Where we are legally permitted, we may refuse your request. If we reject your request, we will tell you the reasons why.

2. Right to correct– the right to rectify your Data if it is inaccurate or incomplete.

3. Right to erase– the right to request that we delete or remove your Data from our systems.

4. Right to restrict our use of your Data– the right to “block” us from using it or limit how we can use it.

5. Right to data portability– the right to request that we move, copy or transfer your Data.

6. Right to object– the right to object to our use of your Data, including where we use it for our legitimate interests.

   To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), don't hesitate to get in touch with us via this e-mail address: emeraldaesthetics0@gmail.com

Cookies

This Website may place and access certain Cookies on your computer. Emerald Facial Aesthetics uses Cookies to improve your experience of using the Website. Emerald Facial Aesthetics has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Laws.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to placing Cookies, you are enabling Emerald Facial Aesthetics to provide you with a better experience and service. If you wish, you may deny permission to place Cookies; however, certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

• Type of Cookie: Strictly necessary cookies

• Purpose: These cookies are required for our website's operation.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers accept Cookies by default, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently, including personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. For more information on cookies, including disabling them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

You may not transfer your rights under this privacy policy to anyone else. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

Changes to the Privacy Policy:

Emerald Facial Aesthetics reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.  

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the treatment of your data, please get in touch with us at:

Emerald Facial Aesthetics
Email: emeraldaesthetics0@gmail.com
Phone: 07597 202293